Corporate Man is called in to investigate reports of vile, unethical business practices at Great American Business Company. What he finds there just might destroy him (except we all know the ending to The Tragic Death of Corporate Man so it should be fairly obvious that it can't really destroy him, though it can come close).

Enslaved by the Bonus Whores is an all new Corporate Man Adventure Serial. Chapters will post every Monday, Wednesday, and Friday.

After nearly a decade of imprisonment, Corporate Man returns to find the economy in ruins and his deadliest enemies in control of all but a fraction of society's wealth. He embarks upon a quest to set right the wrongs of the business world; a task that will ultimately destroy him.

Tuesday, March 5, 2013

Satisfied Customers 11

Continuing with our series featuring call-center employees turned Satisfied Customers we now shine the spotlight on this operator who used a natural sense of ingenuity and Corporate Man gleaned lessons to devise a strategy that would allow her to comply with the demands of her job while advancing herself up the economic ladder.

In between calls she completely rewrote call-center scripting to better accommodate her long-term goals. Gone were any phrases that required active listening and/or involved problem-solving. In their place were strings of generic platitudes and filler. While she absorbs the intricate philosophies of Corporate Man, her mouth reflexively mutters a memorized list which includes gems such as: yeah that's too bad, uh huh, I know what you're saying, really, that does sound terrible, I'm sure it will all get sorted out, well do what you got to do, it's been taking care of, try not to worry so much, perhaps you wouldn't be so upset if you’d calm down, and I'm hanging now.

She's in the process of selling her scripts to corporations around the country, and US dedicated call centers in India, China, and the Philippines. Recently she began working from home, taking most of her calls from a wireless headset as she works on various household projects or, weather permitting, tends her vegetable garden. "Honestly, I don't even realize that I'm taking calls half the time it's become so automatic," she said in a recent speech at a conference on call-center technology. "I've even started wearing a headset to bed and take calls while I sleep."

Don't be the last one in your cube-area to own the all new 
Book Two of The Tragic Death of Corporate Man. Follow this link and purchase as many copies as you're able.  It's for a good cause.